Privacy Policy

Last Updated: August 18, 2026

PrintLabsByBrandon (“PrintLabsByBrandon,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, protect, and otherwise process personal information when you visit or use printlababybrandon.com (the “Website”), create an account, place an order, communicate with us, subscribe to communications, or otherwise interact with PrintLabsByBrandon.

PrintLabsByBrandon is a Connecticut-based single-member limited liability company.

This Privacy Policy is intended to provide a comprehensive description of our privacy practices and may also describe practices relating to services, technologies, and features that we may introduce in the future.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

The Website;
Customer accounts;
Online purchases and checkout;
Customer service communications;
Contact forms;
Newsletter and marketing subscriptions;
Order and shipping communications;
Product reviews and other customer-submitted content, when those features become available;
Cookies and similar technologies;
Social-media features and links;
Future loyalty, rewards, gift-card, affiliate, advertising, analytics, and similar features that may be introduced on the Website; and
Other interactions between you and PrintLabsByBrandon relating to the Website or our products and services.

This Privacy Policy does not necessarily apply to information collected independently by third-party companies, marketplaces, payment processors, shipping companies, social-media platforms, advertising networks, affiliate networks, or other third parties. Those organizations may have their own privacy policies and practices.

2. Personal Information We Collect

The types of personal information we collect depend on how you interact with us.

a. Account Information

When you create an account, we may collect:

Email address;
Account credentials;
Password-related information;
Account status;
Account activity; and
Information necessary to authenticate or secure your account.

Customers may initially create an account using an email address. Password-related communications, including password reset communications, may be sent to the email address associated with the account.

B. Order and Checkout Information

When you purchase products from us, we may collect information such as:

Full name;
Shipping address;
Billing information;
Telephone number;
Email address;
Order details;
Products purchased;
Quantities;
Prices;
Discounts or promotional codes;
Order status;
Shipping information;
Tracking information;
Transaction information;
Customer service information; and
Other information reasonably necessary to process and fulfill an order.

C. Payment Information

Payments may be processed through third-party payment providers and payment methods, including, where available:

Square;
Apple Pay;
Google Pay;
PayPal;
Klarna;
Afterpay;
Affirm;
Amazon Pay; and
Other payment providers or methods that may be added in the future.

PrintLabsByBrandon does not intentionally store complete credit or debit card numbers on our own systems.

Payment providers may collect and process payment information directly. Their collection and processing of payment information is governed by their respective privacy policies and terms.

We may receive limited payment-related information necessary to identify or reconcile a transaction, such as transaction identifiers, payment status, payment method, or other information provided to us by the applicable payment processor.

D. Contact Information and Customer Communications

If you contact us through the Website, we may collect:

Name;
Email address;
Telephone number;
Subject;
Message;
Order number; and
Other information you voluntarily provide.

Contact-form submissions may be stored through our Website/WordPress systems and transmitted to us by email.

E. Newsletter and Marketing Information

If you subscribe to our newsletter or marketing communications, we may collect:

Name;
Email address;
Subscription preferences;
Subscription status;
Marketing interaction information; and
Other information reasonably necessary to manage communications.

We may use this information to send promotional announcements, product information, discounts, special offers, newsletters, and other marketing communications.

You may opt out of marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us at:

support@printlabsbybrandon.com

Transactional communications, such as order confirmations, shipping notifications, password-reset messages, account-related messages, and other service communications, are not necessarily considered marketing communications and may continue when necessary to provide our services.

F. Automatically Collected Information

When you visit the Website, certain information may be collected automatically by our Website, hosting environment, security systems, plugins, service providers, or other technologies.

Depending on the technologies and services enabled, this may include:

IP address;
Browser type and version;
Device type;
Operating system;
General geographic information;
Pages viewed;
Links clicked;
Referring and exit pages;
Date and time of access;
Website interactions;
Session information;
Login and security events;
Error and diagnostic information;
Fraud-prevention information; and
Other technical information associated with your use of the Website.

We may use automatically collected information for Website functionality, security, fraud prevention, troubleshooting, analytics, performance, and other legitimate business purposes.

G. Cookies and Similar Technologies

We use cookies and may use similar technologies, including:

Cookies;
Session technologies;
Local storage;
Pixels;
Web beacons;
Tracking technologies;
Security technologies; and
Similar technologies that may become available or necessary in the future.

These technologies may be used for purposes including:

Maintaining Website functionality;
Maintaining shopping carts;
Supporting account sessions;
Remembering preferences;
Security;
Fraud prevention;
Website performance;
Analytics;
Advertising;
Affiliate tracking;
Marketing;
Understanding Website usage; and
Providing personalized experiences.

The specific technologies used may change over time.

Some cookies and technologies may be necessary for the Website to operate properly. Disabling certain technologies may interfere with account functionality, shopping carts, checkout, security, preferences, or other Website features.

Where applicable law requires consent or additional choices concerning non-essential cookies or similar technologies, we will provide the choices required by applicable law.

3. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

Create and maintain customer accounts;
Authenticate accounts;
Process orders;
Process payments;
Provide products and services;
Communicate with customers;
Send order confirmations;
Send shipping and tracking notifications;
Send password-reset communications;
Provide customer support;
Respond to inquiries;
Manage customer relationships;
Process returns, refunds, exchanges, or other order-related matters;
Prevent fraud;
Detect and investigate suspicious or unauthorized activity;
Protect the Website and our systems;
Maintain Website security;
Improve Website functionality;
Improve products and services;
Understand Website usage;
Conduct analytics;
Manage promotions and discounts;
Manage future loyalty or rewards programs;
Manage future gift-card programs;
Manage future affiliate programs;
Send marketing communications where permitted;
Provide targeted advertising where applicable and permitted;
Comply with legal obligations;
Respond to lawful requests from governmental authorities;
Establish, exercise, or defend legal claims;
Enforce our terms, policies, and agreements;
Protect our rights, property, customers, users, and business;
Conduct business transactions such as mergers, acquisitions, reorganizations, or sales; and
Perform other purposes disclosed at or before the time information is collected or otherwise permitted by law.

4. How We Obtain Personal Information

We may obtain personal information:

Directly from you;
Automatically when you use the Website;
From payment processors;
From shipping providers;
From fraud-prevention and security providers;
From Website and technology providers;
From WordPress and WooCommerce functionality;
From service providers acting on our behalf;
From business partners;
From advertising or affiliate partners, where applicable;
From publicly available sources, where appropriate; and
From other lawful sources.

5. Sharing Personal Information

PrintLabsByBrandon does not sell customer personal information.

We may, however, disclose or make personal information available to trusted third parties when reasonably necessary to operate our business, provide services, complete transactions, protect our systems, or comply with legal obligations.

Such disclosures may include:

Payment Providers

Payment information and transaction information may be processed by third-party payment providers, including Square, Apple Pay, Google Pay, PayPal, Klarna, Afterpay, Affirm, Amazon Pay, and other providers that may be added in the future.

Shipping Providers

We may provide information necessary to fulfill and deliver an order to shipping providers, including:

USPS;
UPS;
FedEx; and
Other shipping carriers.

Information may include your name, shipping address, telephone number, email address, order information, and other information necessary for delivery.

Website and Technology Providers

We may share information with companies that help us operate our Website and business, including:

WordPress;
WooCommerce;
Hosting providers;
Website plugins;
Website extensions;
Security providers;
CAPTCHA providers;
Email providers;
Database and infrastructure providers;
Analytics providers;
Fraud-prevention providers;
Customer-service providers; and
Other technology providers.

Business and Service Providers

We may share information with contractors, vendors, professional advisors, service providers, and other third parties that provide services to us.

Where appropriate, we seek to require such parties to use personal information only for authorized business purposes and to maintain appropriate safeguards.

Legal and Safety Disclosures

We may disclose personal information when reasonably necessary to:

Comply with applicable law;
Respond to subpoenas, court orders, warrants, or other legal processes;
Respond to governmental requests;
Protect against fraud or illegal activity;
Protect the security of the Website;
Protect our rights or property;
Protect customers, users, or other persons; or
Establish, exercise, or defend legal claims.

Business Transactions

If PrintLabsByBrandon is involved in a merger, acquisition, sale, financing, reorganization, bankruptcy, dissolution, transfer of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Services

Our Website may use third-party services, integrations, plugins, payment processors, shipping providers, advertising platforms, affiliate networks, social-media platforms, analytics services, security providers, and other technologies.

Third parties may independently collect, use, or process information according to their own privacy policies.

Examples of third-party services that may be used include payment providers such as Square, Apple Pay, Google Pay, PayPal, Klarna, Afterpay, Affirm, and Amazon Pay; shipping carriers; WordPress; WooCommerce; CAPTCHA/security services; email providers; and other services that may be added in the future.

This list is not exhaustive.

We are not responsible for the independent privacy practices, security practices, terms, or policies of third-party companies.

When you leave our Website or interact directly with a third-party service, that third party’s privacy policy may apply.

7. Social Media

Our Website may contain social-media buttons, icons, links, or similar features.

Clicking or interacting with such features may cause information to be transmitted to or collected by the applicable social-media platform.

Social-media platforms may collect information according to their own privacy policies and terms.

We do not control the privacy practices of social-media platforms.

8. Advertising and Future Advertising Technologies

PrintLabsByBrandon does not currently use certain advertising technologies, including Meta/Facebook advertising pixels or Google Ads tracking, but we may introduce advertising, analytics, retargeting, conversion tracking, or similar technologies in the future.

If such technologies are introduced, they may collect information about Website interactions and may be used to measure advertising effectiveness, provide targeted advertising, or support marketing activities.

Where required by applicable law, we will provide appropriate notice and privacy choices.

9. Affiliate Marketing

PrintLabsByBrandon may participate in affiliate marketing programs in the future.

Affiliate links may allow us or an affiliate partner to receive compensation when a user clicks a link or makes a qualifying purchase.

Affiliate platforms may use cookies, tracking technologies, referral identifiers, or similar technologies to determine whether a transaction originated from an affiliate link.

Affiliate partners and networks may have their own privacy policies.

10. Product Reviews and User-Generated Content

PrintLabsByBrandon may introduce product reviews, ratings, customer testimonials, photographs, videos, or other user-generated content in the future.

If these features become available, customers may voluntarily submit content that may be publicly displayed on the Website.

Customers should not submit sensitive personal information or information they do not want publicly displayed.

We may use, display, moderate, remove, or otherwise process submitted content in accordance with applicable law and our Website terms.

11. Future Loyalty, Rewards, and Gift Cards

PrintLabsByBrandon may introduce loyalty programs, rewards programs, gift cards, referral programs, promotional programs, or similar features.

If introduced, these programs may require additional information to administer participation, track rewards, prevent fraud, process transactions, and provide program benefits.

Additional terms or privacy disclosures may apply to specific programs.

12. Data Security

We take reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Security measures may include, depending on the systems and services used:

Secure website connections;
Access controls;
Authentication controls;
Password protections;
Payment-provider security;
Security monitoring;
Fraud-prevention measures;
CAPTCHA or similar security technologies;
Software and plugin updates;
Backup protections;
Administrative safeguards; and
Other reasonable security practices.

However, no Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You should use a unique and reasonably strong password for your account and protect your account credentials from unauthorized access.

13. Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we will investigate and take reasonable steps to contain, remediate, and prevent further unauthorized access.

Where required by applicable law, we may notify affected individuals, governmental authorities, regulators, or other appropriate parties.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and may be based on:

Providing products and services;
Maintaining customer accounts;
Processing orders;
Customer service;
Accounting;
Tax requirements;
Legal obligations;
Fraud prevention;
Security;
Warranty or product-related purposes;
Resolving disputes;
Enforcing agreements;
Business records; and
Other legitimate business purposes.

Closing or deleting an account does not necessarily result in immediate deletion of every record associated with that account.

Certain information may need to be retained for legal, tax, accounting, fraud-prevention, security, warranty, transaction, dispute-resolution, or other legitimate purposes.

15. Customer Account Deletion

Customers may request deletion of their account and personal information by contacting:

support@printlabsbybrandon.com

We may require reasonable information to verify the identity of the person making the request.

We will process deletion requests in accordance with applicable law.

Certain information may be excluded from deletion when retention is required or permitted by law, including information necessary for:

Legal compliance;
Tax or accounting requirements;
Fraud prevention;
Security;
Establishing or defending legal claims;
Completing transactions;
Resolving disputes;
Warranty or product obligations; or
Other legally permitted purposes.

Where appropriate and legally required, we may also direct relevant service providers to delete personal information.

16. Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to PrintLabsByBrandon, you may have certain privacy rights.

These rights may include:

Right to know or access personal information;
Right to correct inaccurate information;
Right to delete personal information;
Right to obtain or receive a copy of certain personal information;
Right to opt out of certain processing;
Right to opt out of targeted advertising;
Right to opt out of the sale or sharing of personal information, where applicable;
Right to limit certain uses of sensitive personal information, where applicable;
Right to opt out of marketing communications;
Right to appeal certain privacy decisions, where applicable; and
Right not to receive unlawful discrimination for exercising applicable privacy rights.

Not every right applies to every person or every business.

Some requests may be subject to legally permitted exceptions.

17. Connecticut Privacy Rights

PrintLabsByBrandon is based in Connecticut and recognizes applicable privacy rights provided to Connecticut residents under the Connecticut Data Privacy Act and other applicable law.

Depending on applicability, Connecticut residents may have rights concerning access, correction, deletion, portability, and opting out of certain processing activities, including certain sales of personal data, targeted advertising, and qualifying profiling.

Connecticut residents may submit privacy requests by contacting:

support@printlabsbybrandon.com

We may verify requests as reasonably necessary to protect customer information.

18. California Privacy Rights

If California privacy law applies to PrintLabsByBrandon and you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended.

Depending on applicability, these rights may include:

The right to know about personal information collected, used, disclosed, or otherwise processed;
The right to request deletion of personal information;
The right to request correction of inaccurate personal information;
The right to opt out of the sale or sharing of personal information;
The right to limit certain uses or disclosures of sensitive personal information;
The right to non-discrimination for exercising applicable privacy rights; and
Other rights provided by applicable California law.

PrintLabsByBrandon does not sell personal information.

If we introduce practices that constitute “sharing” for cross-context behavioral advertising under applicable California law, we will provide applicable opt-out rights and mechanisms.

California residents may submit privacy requests by contacting:

support@printlabsbybrandon.com

Where required, we will process requests within the timeframes and according to the procedures established by applicable law.

19. Do Not Sell or Share My Personal Information

PrintLabsByBrandon does not sell personal information to third parties.

We may use third-party services in the future that provide advertising, analytics, affiliate, or similar functionality.

Certain disclosures or transfers of information may be considered “sharing” under particular privacy laws even when PrintLabsByBrandon does not receive money directly in exchange for the information.

Where applicable law provides consumers with a right to opt out of such activities, PrintLabsByBrandon will provide the required privacy choice.

Nothing in this section is intended to characterize a third party’s independent handling of information as a sale by PrintLabsByBrandon.

20. Marketing Choices

You may opt out of promotional or marketing communications from PrintLabsByBrandon.

Marketing communications may include:

Promotional emails;
Product announcements;
Special offers;
Discounts;
Newsletters;
Sales announcements; and
Other promotional communications.

You may unsubscribe using an available unsubscribe mechanism or contact:

support@printlabsbybrandon.com

Opting out of marketing communications does not necessarily stop transactional or service-related communications.

21. Targeted Advertising Choices

If PrintLabsByBrandon uses targeted or interest-based advertising in the future, you may have the ability to opt out of such processing where required or provided by applicable law.

Depending on the technologies used, choices may be available through:

Website privacy controls;
Cookie controls;
Advertising-platform settings;
Browser settings;
Global privacy signals;
Applicable state privacy mechanisms; or
Other mechanisms provided by PrintLabsByBrandon.

22. Verification of Privacy Requests

To protect customer information, we may take reasonable steps to verify the identity of a person submitting a privacy request.

The verification information requested will depend on the nature and sensitivity of the request.

We will not require unnecessary information solely for the purpose of submitting a privacy request.

If you submit a request through an authorized agent, we may require information reasonably necessary to verify the agent’s authority and/or your identity where permitted by law.

23. Privacy Request Appeals

Where applicable law provides a right to appeal a decision regarding a privacy request, you may request an appeal by contacting:

support@printlabsbybrandon.com

We will process qualifying appeals according to applicable law.

24. Children’s Privacy

PrintLabsByBrandon is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.

Parents or guardians who believe that a child has provided personal information to us may contact:

support@printlabsbybrandon.com

25. International Customers

PrintLabsByBrandon is based in the United States but may accept orders from customers located outside the United States.

If you access or use the Website from another country, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

We do not specifically target customers in the European Union, United Kingdom, or other foreign jurisdictions, but international customers may nevertheless use the Website.

Where applicable law requires additional protections or disclosures, we will comply with those requirements to the extent they apply to our activities.

26. Third-Party Links

The Website may contain links to third-party websites, including social-media websites, payment services, affiliate websites, marketplaces, manufacturers, shipping services, or other external websites.

We are not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

27. WordPress, WooCommerce, Plugins, and Website Technologies

Our Website uses WordPress and WooCommerce and may use plugins, extensions, themes, integrations, APIs, security tools, payment tools, shipping tools, analytics tools, CAPTCHA technologies, and other third-party technologies.

These technologies may collect, process, transmit, or store information as necessary to provide their functionality.

The specific technologies used may change over time.

We may add, remove, replace, or modify Website technologies without necessarily identifying every individual plugin or service in this Privacy Policy.

Where appropriate, significant changes to our privacy practices will be reflected through updates to this Privacy Policy.

28. Business Identity and Email Services

We use business email and related business-identity services to operate PrintLabsByBrandon and communicate with customers.

Such providers may process information contained in emails, including names, email addresses, order information, customer inquiries, and other information necessary to provide communications services.

29. CAPTCHA and Security Services

The Website uses CAPTCHA or similar security technology.

These services may process information about your device, browser, IP address, interaction with the CAPTCHA, and other information necessary to determine whether activity is legitimate or automated.

The specific CAPTCHA or security provider may change over time.

30. Backups and Hosting

Our Website and associated information may be backed up, stored, or processed by our hosting and infrastructure providers.

We may not directly control every backup or infrastructure system used by our service providers.

Backup copies may remain available for a limited period after information is deleted from active systems, subject to technical limitations and applicable retention requirements.

31. Information We Do Not Sell

PrintLabsByBrandon does not sell customer personal information.

We also do not rent customer personal information to third parties.

Information may nevertheless be disclosed to service providers and other third parties when necessary to operate the business, process transactions, provide services, comply with law, protect security, or for other purposes described in this Privacy Policy.

32. Information Security Limitations

Although we take reasonable measures to protect personal information, no method of transmission over the Internet or method of electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.

You acknowledge that information transmitted over the Internet carries some degree of risk.

33. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made because of:

Changes to our business;
New Website features;
New payment providers;
New technologies;
New advertising or analytics services;
New affiliate programs;
New legal requirements;
Changes in privacy laws;
Changes to our information practices; or
Other operational or legal reasons.

When we make changes, we may update the Last Updated date at the top of this Privacy Policy.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by applicable law.

34. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact us at:

PrintLabsByBrandon

Email: support@printlabsbybrandon.com

Privacy requests, account deletion requests, privacy questions, and other privacy-related inquiries may be submitted to this email address.

We may request reasonable information to verify your identity before completing certain privacy requests.

35. Effective Date

This Privacy Policy is effective as of:

August 18, 2026

Last Updated: August 18, 2026

Important Notice: This Privacy Policy is intended to accurately describe PrintLabsByBrandon’s privacy practices and provide a comprehensive framework for current and reasonably anticipated Website features. It is not a substitute for advice from a qualified attorney. Privacy obligations may depend on factors including the size of the business, revenue, number and location of customers, types of information processed, and specific technologies and services used.

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